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Change Management

The Change Management / Training Business Leadership Council will review decisions, issues and system modifications that arise from the implementation of INFORMS, Miami-Dade County’s enterprise resources planning (ERP) project. The Change Management / Training Business Leadership Council will provide input into the design, build and deployment of change management and training.

The INFORMS Department Change Network will provide support and advocate for their department throughout the implementation of the new system. Rely information from their department to the INFORMS Project Team regarding progress, challenges and expectations.

Meeting Dates

Past Meetings

  • Wednesday, July 31, 2019 - Change Network Kickoff Meeting
  • Thursday, May 23, 2019 - All Business Leadership Council Kickoff Meeting

Change Network Meetings & Office Hours

Monthly Change Agent Meetings
Change Agent meetings take place once a month on Wednesdays from 11 a.m. - noon on the following dates:


Weekly Change Network Office Hours

The Change Network team are available on Wednesdays from 11 a.m. - noon on the following dates:

  • February 12, 2020
  • February 19, 2020
  • March 4, 2020
  • March 11, 2020
  • March 18, 2020

Council Leads

Miami-Dade County - Ivette Reinoso Hernandez
Accenture Jina Braynon