I THRIVE @ Miami-Dade County

The I THRIVE @ Miami-Dade County initiative aims to help employees achieve their full potential by serving as a hub for information and resources while creating a sense of unity through shared stories of our organization’s outstanding work.

Contributing to the Community

Moving passengers and making a difference

Chrissy Marshall, a Landside Officer with the Miami-Dade Aviation Department (MDAD) at Miami International Airport, puts people first, brings positive energy to her work and makes a difference one passenger at a time.

Moving passengers and making a difference
County Employees

Jocelyn Fulton, Policy and Training Manager for the Strategic Procurement Department (SPD), is developing training programs that help shape the way Miami-Dade County operates while staying grounded through family and life's simple moments.

Building the blueprint
Fighting fraud

Priscilla Rodriguez, an Administrative Officer 3 in the Consumer and Neighborhood Protection section of the Department of Regulatory and Economic Resources (RER), is helping residents find solutions and seek justice through her dedication and commitment to leading by example.

Fighting fraud
Read more employee stories

Recognizing Our Employees

Mayor's Employee Initiatives
Employee Appreciation 2026
Milestones & Awards

Taking Action

If you have stories and examples of great service, we want to hear about it.

Share your story

Got an idea that can save money or improve efficiency for the County? Don't keep it to yourself.

Share your idea

News & Events

I THRIVE

Celebrate the resilience of County employees. Share stories of employee excellence.

Read More Employee News

About Us

The People and Internal Operations Department ensures efficient County operations and fosters a thriving workforce by integrating internal services and human resources management. The department provides facility, construction, fleet, and risk management, along with ADA compliance, real estate, security, and parking services.

It supports workforce development through performance management, employee training, diversity programs, and collective bargaining, while addressing workplace policies, payroll, and workforce metrics. Additionally, the department resolves discrimination cases through investigation and mediation. Serving County departments, employees, and the community, it is committed to operational excellence and an equitable workplace.